Here's what you need to do: Press and hold the Volume Down button and the Power key at the same time for 10 seconds or until the device's screen turns on. Should that won't change anything
Let's have a look to all possible methods of getting access to IMEI and Serial Number in SAMSUNG Galaxy A7 (2016). For all SAMSUNG devices you can use the presented below universal method: Unlock the screen and open the phone's dialer. Type in the following secret code: *#06#. As a result you should see the window with IMEI Number.
Device restarts itself, Apart from all these problems, if you decide to sell or change your mobile phone, you can prefer the Samsung Galaxy A7 (2016) factory reset as the easiest way to clear your personal information. How To Factory Reset On Your Samsung Galaxy A7 (2016) From The Settings MenuLearn how to factory reset Samsung Galaxy A7 (2016). A factory reset, also known as hard reset, is the restoration of a device to its original manufacturer settings. This action deletes all the settings, applications and personal data from your device and make it 100% clean. AFsn.